Case Study – Preventive Maintenance Scheduling Optimization

Industry

Taxi Management Organization

Function

Scheduling Optimization

Business Challenge

A UAE-based taxi service provider, operating under the Government of UAE, needed to reduce costs, enhance fleet availability, and minimize workshop idle time.

Project Objective

Reduce costs
Improve workshop scheduling efficiency for preventive maintenance
Increase fleet availability on the road

Approach & Solution

Conducted a discovery phase to understand the planning process, requirements, SLAs, and business constraints
Designed solutions and data approaches for AS-IS and TO-BE scenarios
Developed scheduling optimization models, fleet availability models, and workshop load optimization
Utilized IBM SPSS Analytics suite for optimal results

Project Outcome

Increased fleet availability by 1.7%, leading to substantial incremental revenue
Enhanced workshop load management and staff utilization efficiency