Case Study –Demand Planning & Forecasting

Industry

IT & Telecom Distribution

Function

Demand Planning & Forecasting

Business Challenge

A leading Master Distributor for leading mobile phones in the Middle East and Africa faced challenges in managing monthly ordering and forecasting across 120+ distributors and operators. They required a robust demand planning and forecasting solution to streamline these processes.

Project Objective

Develop and implement a demand planning and forecasting model for ordering and inventory management.
Provide a solution for the sales and planning teams to enhance demand fulfillment and order planning.

Approach & Solution

Discovery Phase: Analyzed the client’s planning process, requirements, SLAs, and business constraints.
Solution Development: Created an automated tool for territories and countries to input their ordering and planning data. Implemented a forecasting technique to suggest order quantities based on historical data.
Aggregation and Analysis: Automated consolidation of forecasts at the head office, with performance analysis of orders versus actual sales.

Project Outcome

Improved ordering efficiency by over 25%.
Reduced lead times from 3 weeks to 2 weeks for planning and ordering.
Enhanced accuracy of forecasting and planning.
Expanded the solution to all distributors following a successful launch.