Case Study – Preventive Maintenance Scheduling Optimization

Industry

Taxi Management Organization

Function

Scheduling Optimization

Business Challenge

A UAE-based taxi service provider, operating under the Government of UAE, needed to reduce costs, enhance fleet availability, and minimize workshop idle time.

Project Objective

  • Reduce costs
  • Improve workshop scheduling efficiency for preventive maintenance
  • Increase fleet availability on the road

Approach & Solution

  • Conducted a discovery phase to understand the planning process, requirements, SLAs, and business constraints
  • Designed solutions and data approaches for AS-IS and TO-BE scenarios
  • Developed scheduling optimization models, fleet availability models, and workshop load optimization
  • Utilized IBM SPSS Analytics suite for optimal results

Project Outcome

  • Increased fleet availability by 1.7%, leading to substantial incremental revenue
  • Enhanced workshop load management and staff utilization efficiency

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